Administrative Division

  • Administrative Division includes Finance, Computer/Records, Internal Affairs/Personnel, Property/Evidence, and Training
  • The division oversees a 10.5 million dollar annual budget
  • The division is responsible for accounts payable/receivable, payroll and budget preparation, bid preparation and processing and grant applications
  • The division conducts background checks for new employees, internal investigations on existing employees and is responsible for all personnel issues such as insurance and other employee benefits
  • The division is responsible for training all new officers and the monthly in-service training of Waterloo Police Department employees and employees of other law enforcement agencies as well

To contact the Administrative Division call 291-4400 or email This email address is being protected from spambots. You need JavaScript enabled to view it. .

Information Services

  • The Information Services Unit is comprised of one civilian supervisor and four civilian clerks
  • The unit is responsible for maintaining police records on incidents, arrests and traffic citations
  • The unit does the computer data entry, sorting, filing, and microfilming for the Waterloo Police Department 
  • The Information Services Unit provides the following services for set fees
    • Criminal history checks 
    • Verification of loss reports 
    • Traffic accident reports (also available online
    • Incident Reports 
    • Computer Searches 
    • Fees for reports: $10.00 for all reports except computer searches which are $20.00

To contact the information services unit email This email address is being protected from spambots. You need JavaScript enabled to view it.  or call 291-4340 and follow the prompts.

Internal Affairs Unit

  • The Internal Affairs Unit investigates complaints against employees of the Waterloo Police Department
  • Complaints may be filed with the Internal Affairs Unit, any police supervisor or by mail or phone
  • The Internal Affairs/Personnel Unit is a full time position staffed by a police lieutenant
  • Internal affairs investigations result in one of four dispositions: Unfounded, Sustained, Not Sustained and Exonerated
  • The Internal Affairs officer is also responsible for investigating the backgrounds of potential police department employees

To contact the Internal Affairs Unit email This email address is being protected from spambots. You need JavaScript enabled to view it. or call 291-4340 and follow the prompts.

Training Unit

  • The Waterloo Police training unit is comprised of a lieutenant and an officer and utilizes a number of experienced officers, as well as outside experts, as instructors for in-service training
  • In-service classroom training keeps police officers up-to-date on the latest laws, statutes and ordinances as well as familiarizing them with other agencies and departments, such as the Department of Human Services and the County Attorney’s Office to ensure they can work closely together to serve the citizens of Waterloo
  • 6-on-3-off work schedule allows police one full day of training each month
  • In-service Training fills basic state-mandated requirements to maintain state certification such as firearms qualification, Cardio-Pulmonary Resuscitation (CPR) and National Crime Information Computer (NCIC) certification
  • Specialized Training provides the skills training needed to perform unique tasks such as Canine Handler, Tactical Unit Member, Motorcycle Officer or Crime Lab Investigator. The training unit is also budgeted to send department personnel to specialized schools outside of the department
  • Police Training Center is the former Hewitt Elementary School, remodeled for police training

To contact the training unit email This email address is being protected from spambots. You need JavaScript enabled to view it. or call 291-4340 and follow the prompts.

Property Evidence Unit

  • Property / Evidence storage occupies 5,000 square feet of inside storage plus a 30 car garage and bike garage. Presently filled to 95% capacity
  • Approximately 1,100 new items are received into Property/Evidence each month
  • There are presently over 20,000 items stored in the Property/Evidence unit 
  • The unit disposes of unclaimed items (except drugs and guns) at local public auctions, held biannually 
  • Unclaimed drugs and guns are destroyed in accordance with state law 
  • Property / Evidence unit acts as the Department “Quartermaster” by equipping officers and vehicles with equipment, uniforms and supplies 
  • Property / Evidence Unit helps ensure proper “chain of custody” is maintained for evidence used in court 
  • Property / Evidence Unit has begun plans to modernize operations with new bar-coding system similar to supermarket checkouts 
  • 2003 State Audit lauded the unit as being one of the best in the state.

To contact the property / evidence unit email This email address is being protected from spambots. You need JavaScript enabled to view it. or call 291-4340 and follow the voice prompts. The unit is available between the hours of 7 AM and 4:30 PM.